Users can locate their Power Mac G5's serial number inside the case directly below the air deflector, along with other configuration information. The systems will have serial numbers where the first 5 digits fall into the ranges noted below. If Apple or an Apple Authorized Service Provider is able to determine that a specific Power Mac G5 system is eligible as part of the program, the power supply repair will be covered by Apple for up to two years from the original date of purchase even if the computer is out of warranty.Īccording to the company's support site, affected systems will either exhibit no LED activity or will fail to start up after the power button is pressed. Identifying affected Power Mac G5 systemsĪpple said affected Power Mac G5 models were sold between October 2005 and August 2006 and feature Dual 2GHz, Dual 2.3GHz or Quad 2.5GHz PowerPC G5 processors. "If your Power Mac G5 fails to start up after the power button has been pressed and your computer's serial number is within the noted ranges, your computer may be eligible for repair, free of charge," the company wrote in a posting to its support website. The Cupertino, Calif.-based Mac maker said stems from a power-related issue as a result of a specific component failure within the computer's power supply. Apple initiates Power Mac G5 power supply repair programĪpple Computer on Monday issued a worldwide repair extension program for Power Mac G5 systems that may experience an issues where the systems fail to start up when a user presses the computer's power button.
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